Privacy Policy

Last Updated October 2023

CoffeePass takes your privacy very seriously. Your ability to make informed choices about the uses of your information is important to us. This section provides detail on how we collect, use and store information and data that we receive. Please read this notice carefully and do not hesitate to let us know if you have any questions.

This Privacy Policy applies to all of the products, services and websites offered by CoffeePass (“COFFEEPASS” or “we” or “us”). It is designed to help you understand how we collect and use the personal information you decide to share. By using or accessing CoffeePass.ca (the “Site”), you are accepting the practices described in this Privacy Policy. Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page.

1. THE TYPES OF INFORMATION THAT WE COLLECT 

We collect two types of information from visitors to our website: personally identifiable information and non-personally identifiable information. If you purchase our products or services, we request certain personally identifiable information from you on our order form. This includes contact information such as your name, email address, and shipping address, as well as financial information such as a credit card number and its expiration date. We use the personally identifiable information that we collect for billing purposes and to fill your orders. If we have trouble processing an order, we also will use this information to contact you. In addition, if you contact us by email through our website, we may keep a record of your contact information and correspondence. If at any time you would like to change your personally identifiable information, or if you would like your personal information removed from our database, please contact us at hello@coffeepass.ca.

Cookies

Like most websites, our website may incorporate “cookies” that allow us to track the actions of visitors of our website. Cookies are used to collect non-personally identifiable information, such as the name of your internet service provider, the IP address of the computer you are using, the type of browser software and operating system that you use, the date and time you access our website, the website address, if any, from which you linked directly to our website, the website address, if any, to which you travel from our website, your homepage customization preferences, a general geographic location (such as country and city) from which you accessed our website, and other similar traffic-related information. This information does not identify you personally in any way. We may aggregate your information with similar data collected from other visitors to help us improve our website and the products, services, applications, content and features that we provide through our website.

2. HOW WE USE THE INFORMATION WE GATHER 

When you sign up for our mailing list or make an online purchase through our site, you will be required to provide a valid email address. We will only use this email address to contact you as part of the transaction process, to send you periodic emails that you have subscribed to, or for purposes that are intended to enhance your user experience including important updates. We will not sell your contact information with third parties.

We reserve the right to provide such information to our employees, contractors, agents, and designees to the extent necessary to enable them to perform certain services for us, including order fulfillment and website-related services such as web hosting, to improve website-related services and features, to perform maintenance services, and to distribute advertisements and other marketing materials on our behalf.

We also reserve the right to disclose any personally identifiable information that we collect to any third party if we believe that we are required to do so for any or all of the following reasons: (i) to comply with the law; (ii) to comply with legal processes or governmental requests; (iii) to prevent, investigate, detect, or prosecute criminal offences or attacks on the technical integrity of our website or our network; and/or (iv) to protect the rights, property, safety and security of COFFEEPASS and its employees, our website visitors, and/or the public.

 

3. WE ARE COMMITTED TO MAKING SURE YOUR INFORMATION IS PROTECTED 

We require contractors and outside companies who work with us to adhere to strict privacy standards through their contracts with us. Unfortunately, no security system, or system of transmitting data over the Internet, can be guaranteed to be 100% secure. Consequently, while we use commercially reasonable efforts to protect your personally identifiable information, we cannot guarantee the security of servers, the means by which information is transmitted between your computer and our servers, or any information provided to us or to any third party through or in connection with the website.

4. OUR WEBSITE MAY CONTAIN LINKS TO OTHER WEBSITES

CoffeePass.ca may contain links to other websites. CoffeePass is not responsible for the privacy practices of third parties or the content of these websites.

Questions or Concerns

Please direct any questions or concerns that you may have regarding our handling of your personal data to:

Attn: Data Officer

Email: hello@coffeepass.ca

Please provide your name, contact number, email address and all relevant details along with your question or concern, so that we can review and respond to your question or concern in an efficient and effective manner.

Last Updated: Oct 2023