Terms & Conditions

Last updated: Oct 2023

Hi CoffeePass user,

Thanks for visiting CoffeePass.ca. CoffeePass (“CoffeePass”, or “us”, “our”, “we”, “COFFEEPASS”) provides a physical pass (the “Pass” or “Program”) for discovering and redeeming drinks from participating providers (“Cafes”, “Vendors”). These Terms of Service (“Terms”) incorporate the Privacy Policy and govern your access and use of the Program, our website (the “Site”), located at www.coffeepass.ca, and other services that we may provide (collectively, the “Services”). “User” or “you” means an individual or entity end user of the Services. 

By using or visiting the Site, you expressly agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. You may not use the Services if you do not agree to the Terms.

Changes to the Terms

We may modify these Terms from time to time, in which event CoffeePass shall make commercially reasonable efforts to contact you in respect of any material changes.

Any changes in the Terms will be effective immediately upon posting the changes to this Terms page or elsewhere on the Site. Any use subsequent to these changes shall be deemed to constitute acceptance by the User of such modifications.

Use of Services

CoffeePass allows you to access and use the Services, subject to these Terms, for your own personal use. You may not use the Services in connection with any other commercial endeavour. In the spirit of the program, an individual may not use more than one pass.

Use of and access to the Services is void where prohibited by law. By using the Services, you represent and warrant that (a) any and all registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you either are 18 years of age or older, or else have the permission of your parents or guardians to use the Services and (d) your use of the Services does not violate any applicable law or regulation or any obligation.

Redemption

CoffeePass functions as a redemption platform, offering CoffeePass holders the ability to redeem for drinks and special offers at participating Cafes. We reserve the right to add or remove participating Cafes at any time in our sole discretion. We will however use reasonable efforts to publicize such changes using appropriate channels.

Redemption of Cafe offers and/or promotion is subject to the limitations and rules set by the respective Cafes.

Each CoffeePass holder must be present at the time of redemption.

Drink Redemption

Redemption of drinks is valid for the following:

  • Our cafe partners are offering a selection of brew coffee and/or espresso-based drinks, including americanos, cappuccinos and lattes in their offering. Menu selection varies by cafe, so please check with the barista or check each cafe listing for availability.

  • Add-ons for drinks (such as flavouring, up-sizing, or upgrading to specialty coffee beverages) may have an additional cost at some cafes. Please check with individual cafes for offering.

  • All redemptions are only valid for one (1) drink per cafe

  • All redemptions must be used by within the stated validity period.

Redemption of drinks is not valid for the following:

  • Any alcoholic drinks

  • Any in-store promotions or special drinks, unless approved by cafe

No minimum spending is required for any drink redemptions at any of the participating Cafes.

Notwithstanding the foregoing, Coffeepass cannot and does not take any responsibility or liability in respect of the quality of any of the drinks and/or other products provided in any Cafes and/or by any third parties. CoffeePass cannot and does not take any responsibility or liability in respect of actions, errors or omissions of any Cafes and/or by any third parties.

Privacy

Privacy is something we take very seriously at CoffeePass. Please see our full privacy policy for details.

Linked Sites

The Site may contain certain links to third parties’ Web Sites (“Linked Sites”) from the CoffeePass.ca site. Linked Sites are not, however, reviewed, controlled, or examined by CoffeePass in any way and CoffeePass is not responsible for the content, availability, advertising, products or other materials of any such Linked Sites, or any additional links contained therein.

These links do not imply our endorsement of or association with the Linked Sites. It is your sole responsibility to comply with the appropriate terms of service of the Linked Sites. In no event shall CoffeePass be liable, directly or indirectly, to anyone for any loss or damage arising from or occasioned by the creation or use of the Linked Sites or the information or material accessed-through these Linked Sites.

Content and Property

All Content and software on the Site is the property of CoffeePass, affiliated companies, partners, or content suppliers. This includes, but is not limited to, all text, images, graphics, logos, and software code. You may not modify, rent, lease, loan, sell, distribute or create derivative works based on this Content (either in whole or in part) unless you have received specific permission to do so in a separate agreement from CoffeePass or by the owners of the Content. Unauthorized use of any content displayed by CoffeePass is a violation of copyright laws.

Permission must be granted by CoffeePass for use of any CoffeePass Content. To seek permission, you may write to CoffeePass. We reserve the right, however, to rescind any permission granted by us at our discretion at any time.

Termination of Pass

You agree that CoffeePass may for any reason, in its sole discretion terminate your pass, and remove from the Services any content associated with your account. Grounds for such termination may include (i) violation of the letter or spirit of these Terms, (ii) unreasonable use of the Program (as defined below), (iii) fraudulent, harassing or abusive behaviour, or (iv) behaviour that is harmful to other users, third parties, or the business interests of CoffeePass.

If CoffeePass believes, in its sole discretion, that a violation of these Terms or any illegal or inappropriate use has occurred, we may take any other corrective action we deem appropriate. We reserve the right to investigate suspected violations of these Terms or illegal or inappropriate use of the Services.

Replacements & Refunds

CoffeePass is not able to provide replacement passes should one become lost, stolen or destroyed.

All sales are final, and non-refundable. CoffeePass does not provide refunds for previous transactions, unless the relevant issue was the fault of CoffeePass.

Disclaimers and Limitation of Liability

CoffeePass makes no representations or warranties of any kind, express or implied, as to the operation of the Site or to the content, information, products, or services featured on the Site. We provide this Site on an “as is” and “as available” basis.

User agrees to use this site at User’s own risk. User expressly understands and agrees that CoffeePass, its employees, officers, shareholders, contractors, agents, affiliated parties, or any person or entity involved in creating, producing, posting or distributing CoffeePass content will under no circumstances be liable for damages, including, without limitation, direct, indirect, incidental, punitive, or consequential damages arising out of the use or inability to use the Site, however caused and under any theory of liability.

To the full extent permissible by applicable law, CoffeePass disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, accuracy, non-infringement, and fitness for any particular purpose. CoffeePass disclaims any and all liability for the acts, omissions, and conduct of any third party service providers, partners, sponsors, licensors, licensees, and the like in connection with or related to the use of the Site and materials, programs, features, and services made available therein.

Neither CoffeePass, nor any third parties providing content or services shall be liable regardless of the cause or duration, for any errors, inaccuracies, omissions or other defects in, or untimeliness or unauthenticity of, the information contained on this site, or for any delay or interruption in the transmission thereof to the user, or for any claims or losses arising from this. None of the foregoing parties shall be liable for any third-party claims or losses of any nature, including, but not limited to, lost profits, punitive or consequential damages.

Indemnification

User agrees to indemnify and hold CoffeePass, its affiliates, officers, shareholders, agents and other partners and employees harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys’ fees), and expenses that arise directly or indirectly out of or from: (1) User’s breach of these Terms; and/or (2) User’s activities in connection with the Site and/or materials, programs, features, and services made available therein.